To qualify for an NHS-funded home eye test, you must be unable to attend a high street optician unaccompanied due to a physical or mental health condition, disability, or frailty. You must also qualify for a standard NHS eye test, such as being over 60, living with diabetes or glaucoma, or receiving certain qualifying benefits.

For a full breakdown of eligibility criteria, please visit our NHS Eligibility page.

Yes. We use professional portable equipment to carry out comprehensive eye examinations and eye health checks in the home, including screening for conditions such as glaucoma, cataracts, diabetic eye disease, and macular degeneration.

If you are booking a private appointment, we can often arrange a visit sooner depending on current availability.

For NHS-funded appointments, the NHS requires a formal notice period before domiciliary visits can take place. Because of this, NHS bookings usually need to be arranged a few weeks in advance. We recommend getting in touch as early as possible so we can offer the earliest available appointment.

Home eye tests are designed for people who have difficulty leaving home due to reduced mobility, disability, dementia, mental health conditions, frailty, or complex care needs.

No. We visit patients in private homes, sheltered housing, assisted living settings, residential care homes, nursing homes, and day centres.

Yes. We regularly work with residential and nursing care homes to organise clinic days for residents. Testing can be carried out in communal lounges, quiet rooms, or residents’ own rooms where required.

Yes. We can examine patients comfortably in their own rooms using portable equipment designed specifically for domiciliary eye care.

Yes. We regularly support patients living with dementia, communication difficulties, reduced mobility, and other complex care needs. We work at a calm and unhurried pace and adapt appointments to each individual.

Not all eye examinations rely on reading letters aloud. We use a range of different testing methods depending on the individual patient’s needs, including picture charts, matching tests, and objective techniques such as retinoscopy, which allows us to assess the prescription using light measurements. Appointments are adapted carefully for patients living with dementia, communication difficulties, or complex care needs.

Yes. Family members, carers, or care home staff are welcome to be present during the appointment if the patient would find this helpful or reassuring.

Appointments typically last between 45 minutes and one hour, allowing enough time for eye health checks, vision testing, discussion of any concerns, and selecting glasses if required.

It is helpful to have your current glasses, a list of medications, and any recent eye care paperwork available if possible. We simply require a comfortable, well-lit space to carry out the examination.

If we identify any concerns during the examination, we will explain the findings clearly and advise on any appropriate next steps. Where necessary, we may refer you to your GP, hospital eye service, or another healthcare professional for further assessment.

No. We provide planned domiciliary eye care appointments and are not an emergency service. If you experience sudden vision loss, severe eye pain, flashes and floaters, or sudden redness and swelling, you should contact NHS 111, your GP, or your local emergency eye clinic immediately.

No. There is no obligation to purchase glasses from us following your eye examination. We are happy to provide your prescription, and you are free to use it wherever you choose. If you would like to order glasses through us, we can also provide frame selection, fitting, and ongoing aftercare in the comfort of your home.

Yes. If you choose to order glasses through us, we provide frame selection, delivery, fitting, and follow-up adjustments in the home.

Most glasses are ready within approximately two to three weeks, although some prescriptions or specialist lenses may occasionally take slightly longer. In most cases, glasses are delivered within the three-week timeframe, after which we arrange delivery and fitting in the home where required.

In many cases, yes.

If your existing frames are suitable and remain in good condition, we may be able to fit new lenses into them. However, as older or previously worn frames can occasionally become damaged during the reglazing process, this service is carried out at the patient’s own risk.

We will always assess the condition of the frames beforehand and advise you accordingly.

Yes. Following your eye examination, a copy of your prescription can be provided for you, your family member, carer, or next of kin where appropriate.

If your glasses feel uncomfortable or require adjustment after delivery, please contact us and we will advise on the most appropriate next steps. Where suitable, adjustments can often be carried out during future visits or arranged in the most convenient way possible.

Yes. We provide ongoing aftercare and support following your appointment, including advice, adjustments, replacement nose pads, loose screw repairs, and other minor repairs where appropriate. If further work is required, we will discuss the available options with you.

Yes. We handle NHS eligibility checks and the required paperwork directly with patients, relatives, or care home staff where appropriate.

We also offer private home eye examinations for patients who do not meet NHS eligibility criteria. Please contact us for current pricing and availability.

We provide domiciliary eye care across South Yorkshire, Derbyshire and Nottinghamshire. Please contact us if you are unsure whether we cover your location.

Yes. We aim to provide clear, direct communication and ongoing support for patients, relatives, and care home staff throughout the process.